After you have contacted Claim Time with an initial enquiry, we will make it our duty to get right back to you to record details about you accident and the type of injury you believe you have sustained.
The case will then be reviewed by one of our team, who will determine whether or not the incident involves the liability of the professional and, if it does, how best to pursue the claim. We will contact you as soon as this process is completed to let you know whether your claim is substantial.
The process may become quite complicated at this stage, as it is often difficult to prove the liability of the professional in question, thus the process may take a large amount of time.
This part of the process simply acts as, in essence, a quote. We put you under no obligation to pursue the enquiry, and all evaluations are provided free of charge. If your case is deemed to be eligible for compensation, and you agree to pursue it, then we will appoint one of our team of dedicated solicitors to tackle the case.
Their first step will be to make a detailed recording of all of the information that you have thus far provided. This document will then be sent to you to sign, confirming that everything you have told us is true, thus providing us with the ability to pursue the case.
The case will then enter the Advisory Period, in which we begin telling you what steps need to be taken to ensure a successful claim.