Public Liability
Public Liability Claim Check If You're Eligible
Public places have a duty to keep you safe. If a shop, venue, or local authority failed in that duty and you were hurt, you may be entitled to compensation, at no upfront cost to you.
- Free, no-obligation claim assessment
- No Win No Fee, you only pay if we win
- Clear guidance from SRA-regulated solicitors
- Support throughout your claim, start to finish
SRA
Regulated Solicitors
20+
Years of Experience
£ 15M+
in Personal Injury Claims Handled
Always
No Win, No Fee
Find Your Claim Type
Find the right public liability claim
Explore the different types of public liability claims we handle.
Criminal injury compensation claims
Claims for injuries sustained as a victim of violent crime or assault.
Hairdressing injury compensation claims
Claims arising from burns, allergic reactions and negligent hairdressing treatments.
Sports injury claims
Claims arising from unsafe sports facilities, gyms and recreational venues.
Product liability claims
Claims involving defective products that cause injury in shops, public places or at home.
Accidents at work claims
Claims arising from unsafe workplaces, poor maintenance and employer negligence.
Construction accident claims
Claims involving unsafe construction sites and failures to manage workplace risks.
Office accident claims
Claims for slips, trips and falls caused by unsafe office environments.
Factory accident claims
Claims arising from unsafe factory premises, machinery and working conditions.
Back injury compensation claims
Claims for back injuries caused by slips, trips, falls and other public accidents.
Knee injury compensation claims
Claims involving ligament damage, fractures and knee injuries after a fall.
Neck injury compensation claims
Claims arising from neck injuries caused by slips, trips and sudden falls.
Chronic pain claims
Claims involving long-term pain and ongoing symptoms after an accident.
Understanding Your Rights
What is a public liability claim?
A public liability claim is a legal process that allows you to seek compensation when you suffer injury or property damage in a public place due to someone else’s negligence, such as a business owner, local authority, or property occupier failing to maintain a safe environment.
What you can claim for
You can claim for your injuries, lost wages, pain and suffering, and medical expenses or rehabilitation costs.
Who can be held responsible?
A claim can be brought against a shop, restaurant, venue, local authority, or any occupier who failed to keep their premises reasonably safe.
Where does the compensation come from?
Claims are covered by the responsible party’s public liability insurance, so compensation comes from the insurer, not their personal funds.
The scale of the problem
Government data on why having a specialist solicitor on your side matters.
447,973
Personal injury and related compensation claims registered with the Compensation Recovery Unit
64,423
Public liability claims registered with the Compensation Recovery Unit in 2024/25, up from 58,933 in 2023/24 (9.3% increase).
Claim Value
What could your claim be worth?
Compensation is based on the severity of your injuries and how you’re affected. Every claim is different, so we assess value individually rather than relying on generic figures.
Fractures
Minor to severe
Recovery time and lasting impact affect the final amount
Head injury
Mild to severe
Wide range depending on injury sustained
Psychological injury
Varies by severity
Medical diagnosis required to support a claim
Property damage
Repair or replacement cost
Where the incident damaged your belongings
Medical & rehabilitation costs
Varies by treatment
Covers ongoing care and recovery needs
Loss of Earnings
100% of net
Until return to work
Not sure what your claim is worth?
There may be more you can claim. Talk to us today to find out about your individual entitlements.
Why Claim Time
Trusted for public liability claims
across the UK
We do not act for insurers or property owners. We’re here solely to help people who’ve been injured through someone else’s negligence.
Clear, straightforward legal advice
We explain your options in plain English so you understand exactly what you're entitled to.
Strong cases built on real evidence
We gather witness statements, incident reports, and medical evidence to build a case that stands up to scrutiny.
We deal with the insurer, not you
We handle all correspondence with the responsible party's public liability insurer so you can focus on recovery.
Support tailored to you
Every client has a dedicated solicitor so you always know who is handling your case.
No win no fee
Zero upfront cost. If we don't recover compensation for you, you pay us nothing.
Don't miss the 3-year deadline
You generally have three years from the date of the accident to bring a claim.
Simple Process
How your claim works
A three-step process designed to be straightforward.
Tell us what happened
Book a free, no-obligation call with our team. If you have a claim, we’ll let you know.
We handle everything
Our solicitors gather evidence and deal with the responsible party’s public liability insurer.
You receive compensation
Once a settlement is agreed, your compensation is paid directly into your account.
Case Example
What a claim like yours can look like
“I was hurt at an event when a piece of equipment fell and hit me. I wasn’t sure what to do at first, but my solicitor helped gather the evidence and dealt with the venue’s insurer, which meant I could focus on getting better.”
Jordan(Name changed)
Typical Outcome
Settled
After the evidence showed the venue had not taken reasonable steps to secure the equipment, the claim was settled without going to court. Every claim is different, and the outcome, timescale and compensation amount will depend on the facts of your case.
Learn More
Related guides
Got Questions?
Frequently asked questions
Straight answers on eligibility, time limits, and what a claim can cover.
Tap a question to reveal its answer.
What is a public liability claim?
A public liability claim is a legal claim for compensation when you’re injured or suffer loss due to someone else’s negligence in a public or private place, such as a shop, restaurant, office, or outdoor area, where the owner or occupier failed to keep the space reasonably safe.
How long do public liability claims take?
This varies with each case. If liability is clear and injuries are straightforward, claims can sometimes be resolved within a few months. More complex cases, where fault is disputed or further medical evidence is needed, may take longer.
How long do I have to make a public liability claim?
You generally have three years from the date of the accident to bring a claim.
How do I claim for loss of earnings?
You’ll need to show how your injury reduced your ability to work, usually proven with payslips, tax records, or employer confirmation. Both past and future losses can be included.
Who are public liability claims made against?
Claims are typically made against a business, local authority, or property occupier responsible for keeping the space safe. The claim is processed through their public liability insurance, so compensation comes from the insurer, not the individual’s own funds.
Can I make a no win no fee claim?
Most of our public liability claims are handled on a No Win No Fee basis, so there’s no upfront cost and you only pay a pre-agreed fee if your claim succeeds.
Get in Touch
Discuss your public liability claim
If you’ve been injured in a public place due to someone else’s negligence, our solicitors will review your situation in a free, no-obligation call.
Can't Talk Right Now?
Check if you can make a claim. Leave your details and one of our team will call you back within 24 hours.