Public Liability Claim
Our team at Claim Time Solicitors is dedicated to helping you secure your public liability claim compensation in the UK
- We offer a free consultation and claim assessment, so speak to our personal injury solicitors today
- Regulated by the Solicitors Regulation Authority (SRA)




Table of Contents
Public liability is a legal responsibility that property owners have towards keeping public areas safe for everyone. Property owners may be held responsible if anyone is injured due to their negligence in maintaining safety protocols. Accidents are considered public liability when they happen in public places like sidewalks, parks, stores, or supermarkets.
In the UK, people may get injured or have accidents in public spaces like parks, restaurants, shops, supermarkets, car parks, and beaches, where these situations could be avoided. These injuries can range from mild to extremely serious. Local authorities, businesses, and councils must ensure that their properties and roads are safe for visitors, reducing public safety risks.
During the 2024/25 year, there were 447,973 compensation claims made for an injury. Of these, approximately 14%, amounting to 64,423, were related to accidents like trips, slips, and falls in public places. If you have been involved in an accident in a public area that wasn’t your fault, you might be eligible to make a claim.
If you feel you have a case, please call us for free on 0800 970 2727 or fill our contact form to get in touch with us.
What is a public liability claim?
A public liability claim is a legal process that allows individuals to seek compensation when they suffer injury or property damage in a public place due to someone else’s negligence. This could involve accidents in shops, parks, restaurants, or on public roads where the responsible party such as a business owner, local authority, or property occupier has failed to maintain a safe environment.
Common incidents leading to such claims include slips on wet floors, trips over uneven pavements, or injuries from falling objects.
Claiming a public liability injury
Accidents could happen anywhere in a public place and could be sudden, shocking, and unexpected. In addition to any physical injuries such an incident might cause, there will likely be several challenges to deal with.
If you have been injured in a public place and it wasn’t your fault, you may be able to claim compensation under the property or landowner’s public liability insurance policy.
You can claim for your injuries, lost wages, pain and suffering, and medical expenses or rehabilitation costs. Our personal injury lawyers will assess your situation and explain your options clearly.
Why choose Claim Time Solicitors ?
Our public liability lawyers at Claim Time Solicitors can help you secure a successful claim for injuries suffered in public places, whether mild or serious ones.
We do not act for any insurance company or employer but are here solely to assist those who have been injured or mistreated in any manner. Our clear and transparent funding options make sure everybody has access to expert legal advice.
We offer no-win, no-fee claims, so if you or a loved one has been injured due to someone else’s negligence in the past three years, you can make your claim by calling 0800 970 2727.
Start your public liability claim with our quick Claim Checker Form, no jargon, just straightforward steps.
With our public liability Claim Value Estimator, you can calculate how much your claim may be worth before you speak to a solicitor.
Making a no win no fee public liability claim
Most of our injury cases operate on a no win no fee basis, that means you only pay if your claim is successful. This way you can avoid financial risks and pursue the case with more confidence. Our personal injury solicitors will discuss with you the best course of action according to the circumstances.
In case a no win no fee agreement sits well in your situation; our lawyers will explain the process in depth. To know more, please visit our no win no fee page.
Client Story

A 42-year-old music teacher was injured during an outdoor concert when a stage light, which had not been properly secured, fell and struck him on his shoulder and head. He had a severe injury resulting in a broken shoulder and continuous neck pain that changed everything about his life.
He was unable to work with increasing medical bills, so a friend at work told him to call our law firm for help. We quickly began to collect the evidence and secure medical evaluations.
We negotiated with the insurance company of this concert venue, arguing that negligence on the part of the venue’s safety measures caused the injury. We kept him informed of the process and made sure he knew what was happening at each turn.
In early 2024, we won the case. The settlement provided for his medical treatment, lost wages, and his future plans. This greatly improved his situation, now able to afford specialised treatment, and adjustments in his home, and explore new teaching methods that require less physical strain.
Now, he is doing much better. He began speaking to people about ways to make events safer. He said, “This experience showed me how important it is to hold places accountable for keeping people safe. The lawyers didn’t just win my case, they helped me get my life back on track.”

FAQs
A public liability claim is a legal claim for compensation when you’re injured or suffer loss due to someone else’s negligence in a public or private place.
This could include accidents in shops, restaurants, offices, or outdoor areas where the owner or occupier failed to keep the space reasonably safe.
These claims are usually covered by the business or property owner’s public liability insurance, which is designed to compensate victims for medical costs, lost earnings, and related damages.
The time it takes to settle a public liability claim varies with each case. If liability is clear and injuries are straightforward, claims can sometimes be resolved within a few months.
More complex cases, where fault is disputed or further medical evidence is needed, may take longe.
Your solicitor will guide you through the process and work to secure fair compensation as efficiently as possible.
Everyone is vulnerable to accidents in a public place. Slips, trips and falls can lead to injuries like fractures, bruises, dislocation; affecting your work ability, financial stability and your well-being.
To claim loss of earnings, you must show how your injury reduced your ability to work.
This is usually proven with payslips, tax records, or employer confirmation.
Both past and future losses can be included in your claim, ensuring the compensation reflects the full financial impact on your income.
Under the Health and Safety at Work Act 1974, owners of public premises must take all possible steps to ensure visitor safety through risk minimisation and having adequate public liability insurance. A claim will be processed via a solicitor and the insurance of the defendant; therefore, compensation is covered by insurance and not from the personal funds of the owner.
Contact us today at 0800 970 2727 to see if you can make a no-win, no-fee public liability claim.
Public liability insurance protects businesses from costs if their actions cause harm or damage to others. If you’re injured due to a business’s fault, their insurance will cover your claim.
To claim against someone’s public liability insurance, you need to show that their negligence caused your injury.
Gather any evidence, such as photos, medical records, or witness details, and then speak to a solicitor.
At Claim Time, our team will contact the insurer on your behalf, handle the legal process, and work to secure fair compensation for your injuries, lost income, and other expenses.
You can file a personal injury claim without a solicitor, but it can be difficult.
You’ll need to prove negligence, collect strong evidence, and deal with insurers, which can reduce your chances of success.
That’s why most people choose to work with a solicitor on a No Win, No Fee basis, giving them expert support and the best chance of securing fair compensation.
Challenges faced by claimants?
Public liability cases can be quite complicated. Some common issues in such cases include:
Determining fault
Collecting evidence
Dealing with insurance companies.
Getting paid an amount that reflects fair remuneration

How we can help
Our lawyers understand just how hard it may be at times to claim compensation for road traffic accidents. From our law firm, we are putting forth a team of experienced personal injury lawyers to help you in every way. We will take you through the entire process and work zealously to ensure that you are compensated.
Comprehensive case evaluation
Our lawyers will consider your case carefully by going through all the documents related to your ... case and by listening to your description of what happened. We are going to look into the validity of your claim, explaining the legal avenues available for your protection.
Detailed investigation
Our accomplished legal team will gather the evidence, interview the witnesses, and consult the expe ...rts necessary to prove liability in building a case. We work for the details that ensure justice is served.
Effective negotiation
We will negotiate with all the responsible parties and their insurers to get fair compensation for ... your injuries, medical costs, lost wages, and damages. If we can't agree on a fair settlement by negotiation, then we are prepared to take your case to court and fight for what's rightfully yours.
Client-centered approach
Our priority is our client's well-being, and we work seamlessly to attain success and get you the ... justice you deserve. We acknowledge the mental, physical and financial stress our clients go through during the complex legal process. We are here to provide you with assistance and help you claim maximum compensation. Our team of solicitors try their best to contribute to the success of your case in the best possible manner.
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