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Workplace Accident Claims

Manual Handling Claims

Check if you can claim compensation

If you were injured lifting, carrying, or handling something at work because of unsafe practices, you may be able to claim compensation. We handle manual handling claims across the UK and will explain your options clearly and help you understand the next steps.

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Your rights

Can you make a manual handling claim?

You may be able to make a manual handling claim if you were injured in the last three years because your employer did not keep you safe. Manual handling covers lifting, lowering, carrying, pushing, or pulling a load by hand or by bodily force.

A claim is usually made against your employer, through their insurer, and many are handled on a No Win No Fee basis. Employers must reduce the risk of manual handling injuries by law, so if that did not happen, our team can check whether you can claim.

What happened

Why manual handling injuries often lead to a claim

Employers have a legal duty to protect workers from the risks of manual handling. That covers assessing tasks, providing training and lifting equipment, and organising work so people are not asked to lift more than is safe. When that duty is not met and someone is injured, the law may entitle them to compensation.

Manual handling injuries can happen in a single lift or build up over time, and they often affect the back, neck, shoulders, and joints. Whether your injury came on suddenly or gradually, our solicitors will explain where you stand and handle the claim for you.

Avoid. Assess. Reduce.

Under the Manual Handling Operations Regulations 1992, your employer must avoid hazardous manual handling where reasonably practicable, assess tasks that cannot be avoided and reduce the risk of injury. If these steps were not taken and you were injured, this may support a claim.

Common Causes

Common causes of manual handling claims

You may be eligible to claim if your injury was caused by your employer’s failure to manage the risk.

No training or unsafe systems

Being asked to lift without proper training, or a job set up in a way that makes safe lifting impossible.

Loads too heavy or awkward

Lifting loads that are too heavy, bulky, or unstable, or having to twist, stoop, or reach to move them.

No equipment or help

Missing lifting aids such as trolleys or hoists, or having to do a two-person lift on your own.

Whatever caused your injury, if your employer failed to manage the risk you may have a claim. Tell us what happened and we will let you know where you stand.

How much compensation for a manual handling injury?

There is no single figure. Manual handling compensation depends on how serious your injury is, how long it affects you, and the financial losses that follow. A short-lived strain is treated very differently from a slipped disc or a lasting back or shoulder injury.

We will never promise a set amount. Once an independent medical report sets out your injury and your recovery, your solicitor can explain what your claim may include.

A claim can include
  • Pain, suffering and the effect on your daily life
  • Lost earnings, now and in the future
  • Treatment, physiotherapy and rehabilitation
  • Care and support while you recover
What You Need

Evidence that supports your claim

Clear evidence helps show how the injury happened and how it has affected you. You do not need to gather everything before you get in touch. We can help.

Accident and workplace records
The accident book entry, any report to the HSE, and the manual handling risk assessment for your task.
Training and equipment
Whether you were given manual handling training, and what lifting aids or help were provided for the task.
Medical records
GP or hospital notes and any scans. In most claims, a medical report is arranged through an independent expert.
Witnesses and losses
Details for anyone who saw what happened, plus payslips and receipts for money you have lost or spent.

Report it and see your GP. Reporting the injury to your employer or in the accident book, and getting it checked by a doctor, creates a clear record of how and when it happened.

Office desk with legal documents, folders, a clipboard, laptop, magnifying glass, and stationery arranged for document review and case preparation.
1
We assess your claim and advise on your options and prospects.
2
We gather the evidence, including risk assessments and training records, and arrange the medical report.
3
We deal with your employer and their insurer on your behalf.
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We work towards a fair settlement and keep you updated at each stage.
Risk Free

No Win No Fee manual handling claims

You can start a manual handling claim without paying anything upfront. If your claim is unsuccessful, you will not pay a fee for our work, subject to the terms of your agreement.

If your claim succeeds, an agreed success fee is deducted from your compensation. Your solicitor will explain this clearly before you commit to anything.

You will see the full terms in writing before your claim begins.

Got Questions?

Frequently Asked Questions

Everything you need to know before starting your claim.

Can I claim if my employer did not give me manual handling training?

Often, yes. Employers must provide proper training and safe systems for manual handling. If you were injured because that training or those safe systems were missing, you may be able to claim. A claim is made against your employer’s insurance, and you are protected by law from being dismissed for bringing one.

It depends on how serious your injury is, how long it affects you, and the financial losses that follow, such as lost earnings and treatment costs. A short-lived strain and a lasting disc injury are worth very different amounts, so there is no reliable average. Our team can give you a clearer idea once a medical report is in place.

There is no fixed legal weight limit. HSE guidelines treat lifting more than around 25kg as high risk, and the safe amount is lower when the load is held away from the body, lifted from the floor, or handled by a woman. What matters is whether your employer assessed the task and reduced the risk.

Yes. Many manual handling injuries build up gradually from repeated lifting or poor working practices, rather than from a single accident. For these claims, the three-year time limit usually runs from when you realised your injury was linked to your work, so it is worth getting advice.

A claim is made against your employer’s insurance, not their own pocket, and you have legal protection against being treated unfairly for making a genuine claim. Our team will explain how it works before you decide anything.

You may still be able to claim. Reporting early and seeing a doctor makes a claim stronger, but if you did not, other evidence such as medical records and witness accounts can still support your case. It is worth getting advice about your options.

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Check if you can make a manual handling claim

Tell us what happened and we will review your details and get back to you. We will explain your options in plain English, with no obligation to go ahead.

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    Don't leave it too late to claim

    Most manual handling claims must be started within three years. The sooner you begin, the easier it is to gather risk assessments, training records, and other evidence while everything is still available.

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