Warehouse Accident Claims
Check if you can claim compensation
If you were injured in a warehouse or logistics accident at work that was not your fault, you may be able to claim compensation. We help pickers, packers, drivers and other warehouse staff, and we will explain your options clearly.
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Can you claim for a warehouse accident at work?
You may be able to make a warehouse accident claim if you were injured in the last three years and your employer, or the company running the site, was responsible. Employers must keep a warehouse reasonably safe, including racking, manual handling, walkways, lighting and how vehicles and people on foot are kept apart.
This applies even if you are an agency worker or work for a third party, because the company controlling the site still owes you a duty of care. You would usually be claiming against an insurer, not the business itself, and you cannot be sacked for making a genuine claim. If you are not sure, our team can check for you.
Why warehouse accidents lead to a claim
Warehousing and logistics is one of the higher-risk sectors for workplace injury in the UK. The pace of the work, heavy loads, moving vehicles and busy trading periods all add to the risk, and injuries range from strains and fractures to more serious harm.
Employers must manage these risks under the Workplace (Health, Safety and Welfare) Regulations 1992, the Provision and Use of Work Equipment Regulations (PUWER) and the Manual Handling Operations Regulations 1992. Where those duties were not met and you were hurt, you may be able to claim. Our solicitors will explain where you stand and handle the claim for you.
is usually the time limit to start a warehouse accident claim, from the date of the accident, or from when you knew your injury was linked to it. Different rules apply for children. If you are unsure, we can check for you.
Common causes of warehouse accidents
You may be eligible to claim if the accident was caused by your employer’s or the site operator’s negligence.
Racking, stock and falling objects
Overloaded or damaged racking, badly stacked pallets, or stock falling from height where the storage was not managed safely.
Vehicles and forklifts
Being struck by a forklift or delivery vehicle where people and traffic were not kept apart. For forklift accidents specifically, see our forklift accident claims page.
Manual handling and slips
Lifting and repetitive tasks that caused back or strain injuries, or slips and trips on spillages, trailing cables or blocked walkways.
However your accident happened, if someone else was at fault you may have a claim. Tell us what happened and we will let you know where you stand.
How much compensation for a warehouse accident?
A warehouse injury can range from a strain or fracture to a serious back, head or crush injury. A claim is usually made up of two parts: compensation for the injury itself, and compensation for the financial impact.
Online calculators can only give a rough guide, because every claim is different. Your solicitor will explain what your claim may be worth once an independent medical report sets out how the injury has affected you.
- Pain, suffering and the effect on your daily life
- Lost earnings, now and in the future
- Treatment, rehabilitation and travel costs
- Care, support and home adaptations if needed
For serious injuries, an interim payment can sometimes be arranged before the claim ends, to help with immediate costs such as lost wages or treatment. Your solicitor will explain whether that is possible in your case.
Evidence that supports your claim
Clear evidence helps show how the accident happened and how the injury has affected you. You do not need to gather everything before you get in touch.
We can help.
Worried the CCTV will be deleted? This is a common concern. Tell us as soon as you can, and we can act quickly to ask for the footage and records to be preserved on your behalf.
No Win No Fee warehouse accident claims
You can start a forklift accident claim without paying anything upfront. If your claim is unsuccessful, you will not pay a fee for our work, subject to the terms of your agreement.
If your claim succeeds, an agreed success fee is deducted from your compensation. Your solicitor will explain this clearly before you commit to anything.
You will see the full terms in writing before your claim begins.
Frequently Asked Questions
Everything you need to know before starting your claim.
Can I claim if I am an agency worker?
Yes, in most cases. The company that controls the warehouse still owes you a duty of care while you are working there, whoever pays your wages. If the site was not kept reasonably safe and you were injured, you may be able to claim. We will work out who was responsible for you.
Can I claim if I was hit by a forklift in the warehouse?
Often, yes. Employers must keep vehicles and people on foot safely apart, and train operators properly. If that did not happen and you were struck, you may have a claim, whether you were on foot or operating a truck. Our forklift accident claims page covers this in more detail.
Can I still claim if I wasn't wearing the right PPE?
You may still be able to claim. Your employer has to provide the right protective equipment and make sure it is used. If not wearing PPE made your injury worse, compensation can be reduced to reflect that, but it does not automatically prevent a claim. We can explain how this might apply to you.
Can I claim for a repetitive strain injury from packing?
You may still be able to claim. Your employer has to provide the right protective equipment and make sure it is used. If not wearing PPE made your injury worse, compensation can be reduced to reflect that, but it does not automatically prevent a claim. We can explain how this might apply to you.
Will I be sacked for claiming against my employer?
Yes, this can be claimed. Repetitive tasks such as constant lifting, packing or reaching can cause strain injuries over time. Employers are expected to assess these risks and manage them, for example with task rotation and breaks. If that was not done and you were harmed, you may have a claim.
How long do I have to make a claim?
In most cases you have three years from the date of the accident, or from when you realised your injury was linked to it. For children, the three years usually starts on their 18th birthday. If you are unsure, contact us and we will check whether you are still in time.
Check if you can make a claim
Tell us what happened and we will review your details and get back to you. We will explain your options in plain English, with no obligation to go ahead.
- Free, no-obligation review
- No Win No Fee available
- SRA-regulated solicitors
Check if you can make a claim
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Other claims we handle
Find out where you stand
Most warehouse accident claims must be started within three years. Tell us what happened and we will explain your options clearly, with no obligation to go ahead.
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