Tram Accident Claims

At Claim Time Solicitors, we have extensive experience handling tram accident claims for passengers, pedestrians, and road users affected by tram-related incidents.

We offer a free consultation and claim assessment, so speak to our solicitors today!

No win no fee policy

Regulated by the Solicitors Regulation Authority (SRA)

Tram and light rail systems are widely used and generally safe, but preventable incidents still happen, often from slips, trips and the platform train gap. In the year ending March 2024, there were 228.8 million passenger journeys across a 220.6‑mile network with 415 stops.

In 2023/24, regulators recorded 40 severe passenger/public injuries on trams and metros (non‑mainline), with over half from slips, trips and falls at the platform edge or on board. Most tram systems are reported within “non‑mainline” rail, so official releases focus on where and how people are hurt (on board, platforms, crossings) rather than a single “tram accidents” count.

RAIB tram digests also show recurring failings, like door/obstacle detection issues and missed final visual checks, which matter for proving what went wrong and who is responsible.

What is a tram accident claim?

A tram accident is any incident involving a tram that results in injury to a passenger, pedestrian, cyclist, or motorist. Common examples include:

Sudden braking or derailment incidents cause passengers to fall
Collisions between trams and vehicles, pedestrians, or cyclists
Slips, trips, or falls at tram stops due to unsafe surfaces or poor maintenance
Accidents caused by driver negligence or mechanical faults

Injuries can range from whiplash and fractures to serious head, back, or soft tissue injuries. Even seemingly minor injuries can lead to ongoing pain, anxiety, or financial strain, all of which can be factored into your claim.

A medical report is normally required before settlement in tram injury claims, so it is essential to see a GP or attend your hospital appointment, document your symptoms, and keep detailed notes about how the injury affects your daily life.

Who can make a tram accident claim?

You may be eligible to claim compensation if:

Your tram accident occurred within the last three years, and
The accident was caused (fully or partly) by someone else’s negligence, such as the tram operator, driver, local authority, or maintenance contractor.

Parents or guardians can also claim on behalf of injured children, and minors have until their 21st birthday to bring their own claim.

Common parties who may be held responsible include:

Public transport operators (for driver error or operational faults)
Local councils or tram authorities (for poorly maintained tracks or stops)
Other road users (for collisions caused by reckless driving)

Our solicitors will identify the responsible party and ensure your claim follows the correct legal route.

How much compensation could I get?

The amount of compensation depends on:

The severity of your injuries and how long recovery takes
Financial losses, including treatment costs, lost income, and travel expenses
Psychological impact, such as anxiety, trauma, or loss of confidence, when travelling

Typical claims may include:

Compensation for pain, suffering, and loss of amenity (the physical and emotional impact of your injury)
Reimbursement of medical treatment, rehabilitation, and transport expenses
Payment for loss of earnings or time off work

All claims are valued individually, using independent medical evidence to ensure you receive a fair and accurate settlement.

Common tram accident injuries

Whiplash and neck or back strain
Fractures or dislocations from sudden jolts or falls
Cuts, bruises, or head injuries
Shoulder, arm, or leg injuries
Anxiety, travel-related stress, or PTSD after serious collisions

How the claims process works

Free consultation: Tell us what happened and your symptoms. We will confirm whether you have a valid claim and explain your options clearly.

Case assessment: We review evidence, including witness statements, CCTV footage, maintenance records, and accident reports, to assess liability and the likely value of your claim.

Claim preparation: We gather medical evidence, contact the responsible party, and begin negotiations for early compensation where possible.

Medical assessment: We will arrange an independent medical report to document your injuries. This is essential before settlement.

Negotiation: Once your medical evidence and loss details are ready, we negotiate directly with the tram operator’s insurer or legal representatives to secure the maximum possible settlement.

Settlement: Most tram accident claims settle without court proceedings. If a hearing is required, we will represent you and handle every step with transparency and professionalism.

What does it cost?

No Win, No Fee: You pay nothing up front. If your claim succeeds, we deduct a pre-agreed success fee from your compensation, explained clearly before you sign.

Transparent fees: There are no hidden charges or surprises. We’ll always confirm in writing how our funding works before you proceed.

What evidence helps my claim?

Medical reports, GP or hospital records
CCTV footage or witness statements
Photos of the tram, scene, or defective area
Proof of expenses, treatment costs, and lost income
Travel tickets or journey logs confirming you were on board

Why choose Claim Time Solicitors?

Specialists in public transport and tram accident claims, with decades of experience securing fair compensation for injured passengers and pedestrians.
Clear guidance at every stage.
No Win, No Fee funding options and full transparency on legal costs.
Regulated and trusted, with published SRA details and complaints information.
Nationwide support, helping clients across the UK recover both financially and physically.

Start your tram accident claim today

If you have been injured in a tram accident, as a passenger, pedestrian, or road user, you don’t have to handle it alone.

Our expert solicitors at Claim Time Solicitors will guide you through the process with care, professionalism, and determination, ensuring you receive the compensation you deserve for your injuries and losses.

Call us today on 0800 970 2727 for a free and confidential consultation, or
Start your claim online and take the first step toward recovery and fair compensation.

To learn more, visit our page

Other Services

Road Traffic Accidents

Accident at Work

Slips and Trips

Medical Negligence

Sports-Related Injuries

Product Liability

Public Liability

Industrial Disease

FAQs

What injuries can I claim for after a tram accident?

You can claim for a range of injuries, including whiplash, fractures, head trauma, soft tissue damage, and psychological harm. Both physical and emotional injuries are recognised under personal injury law. The compensation reflects the severity of your injuries, recovery time, and the overall impact on your daily life and ability to work.

How long do I have to make a tram accident claim?

In most cases, you have three years from the date of the accident or from when you became aware of your injury to start a claim. Exceptions may apply for children or those lacking mental capacity. Acting quickly ensures vital evidence is preserved and your solicitor can build the strongest possible case for fair compensation.

What injuries can I claim for after a tram accident?

How do I start a tram accident claim?

You should report the accident immediately, seek medical attention, and gather evidence — including photos, witness details, and official reports. Then, contact a specialist solicitor who will assess your case, establish liability, and submit the claim to the relevant party or insurer. Legal professionals handle communication and negotiation to ensure your rights and compensation are fully protected.

Who can be held liable for a tram accident?

Liability depends on the cause of the accident. Commonly, the tram operator, maintenance contractors, or local transport authorities are at fault due to negligence, poor maintenance, or operator error. If another driver caused the incident, they may also be liable. Establishing fault requires evidence such as CCTV footage, witness statements, and accident reports.

Challenges faced by claimants?

Making road traffic accident claims can be hard as the claimants face various obstacles during the process. Some common challenges are as under:

Lack of authentic evidence

Retaliation from the party responsible

Inadequate medical documentation

Time constraints

Complex legal procedures

How we can help

Claim Time Solicitors acknowledge the struggles you go through in filing road traffic accident claims. We understand how overwhelming the process can be. We are here to help:

Professional legal guidance

Our road traffic lawyers will make our best effort in guiding you throughout the ... complex legal process and make it as stress free as possible .

Thorough analysis of your claim

After gathering all the related evidence, we will analyse your case situation thoroughly.... Our aim is to establish accountability and prepare a compelling case in your favour.

Claim settlement

We have a dedicated team of negotiators who have expertise in engaging... with insurance companies on your behalf. Our personal injury solicitors will fight for your rightful claim that will cover all your major damages such as financial loss, medical expenses, rehabilitation costs, etc.

Personalised approach

Our road traffic accident solicitors make it a point to follow a client-centered approach.... We make sure the client is aware of the entire legal process and their concerns are addressed without hesitation.