Faulty product injury claims arise when a product causes harm because of defects, unsafe ingredients, or poor labelling. In beauty and skincare, this can include allergic reactions or other forms of defective product injury. If a product has harmed you, UK law allows you to make a product liability claim and seek compensation.
A UK survey found that 23% of women and 13.8% of men reported adverse reactions to personal care products over a year. Patch testing shows that up to 10% of patients are allergic to cosmetic products or their ingredients. This is likely not the result you expected from your skincare routine.
When a skincare product causes harm, it can lead to pain, distress, and unexpected outcomes. If a product has harmed you, you may have the legal right to claim compensation through a faulty product claim. Welcome to the world of faulty product injury claims, and no, it’s not as scary or complicated as it sounds.
At Claim Time Solicitors, we support individuals across the UK harmed by unsafe products, including everyday skincare items. We have handled a wide range of cases involving products such as moisturisers and makeup. Many clients suffered unexpected injuries from defective or faulty products. If you are wondering if you can make a faulty product injury claim, the answer is a clear and reassuring yes.
We help you understand your options, explain your rights, and guide you through a faulty product or product liability claim. We provide clear, straightforward guidance with no legal jargon and no pressure.
Table of Contents
Key takaway:
- Claims are typically valid for up to three years from the injury date
- Faulty product injuries, such as allergic reactions, are common and eligible for compensation
- UK law holds manufacturers, suppliers, and retailers accountable for unsafe products
- Common cases involve skincare products, hair treatments, and makeup with harmful ingredients
- Claims can cover medical expenses, distress, lost income, and long-term effects
- Compensation varies based on injury severity, treatment, and financial losses
- Legal support increases claim success, especially when businesses initially fail to respond
What is a faulty product injury claim?
In simple terms, it’s a type of product liability claim you can file if a product you have used causes harm. This may include a defective product injury, a faulty product injury, or an allergic reaction caused by unsafe ingredients.
Manufacturers, suppliers, and brands are all subject to a duty of care under UK law. This implies that it is their legal duty to ensure the safety of the goods they sell. If they fail in their duty, you may be able to claim compensation.
This is where our support becomes valuable.
We deal with people at Claim Time Solicitors, not just paperwork. We assist in transforming those unpleasant moments into something worthwhile: justice, accountability, and fair faulty product compensation.
Common faulty product examples
Here are a few instances that we encounter far too frequently in faulty product claims:
- Face creams causing irritation
- Serums triggering peeling
- Makeup containing undisclosed allergens
- Hair products leading to damage
- Eye products causing infections
- Fragrances triggering reactions
These are more than cosmetic issues and can lead to defective product injuries and valid claims.
Allergic reactions and faulty product injury claims: Do you have a case?
Yes. Allergic reaction claims are commonly included in faulty product injury claims, especially where safety warnings were missing.
You may be able to make allergic reaction compensation claims if:
- Ingredients were not clearly listed
- Labels were misleading
- The product was contaminated
- You suffered a serious reaction
If this applies, you may be eligible to pursue a faulty product compensation claim.
Can you sue a company? Your rights under UK law
Yes, you can sue for damages if a faulty product has harmed you.
You may:
- Claim against the manufacturer or retailer
- Seek compensation for injuries and distress
- Recover financial losses
Working with product liability solicitors or a product liability lawyer ensures your claim is handled properly.
What to do if you’ve had an allergic reaction
If you’ve suffered an injury from a faulty product, follow these steps:
- Stop using the product
- Take photos of the reaction
- Keep the packaging and receipt
- Seek medical advice
- Speak to faulty product lawyers
This evidence will support your faulty product injury claim.
How much are faulty product injury claims worth?
The value of a faulty product compensation claim depends on:
- Severity of the injury
- Duration of symptoms
- Medical treatment required
- Financial losses
Minor claims may be worth hundreds, while severe defective product injury cases can result in thousands.
Why choose Claim Time Solicitors?
Here’s why many people trust us with their product liability claims:
- No-win no-fee approach
- Experienced product liability solicitors
- Specialists in faulty product injury claims
- Friendly, clear advice
- No jargon
We help people who have been injured by a defective product get the compensation they deserve.
What if you already complained?
If you have already made a complaint without success, further action may be necessary.
Businesses often act only when legal pressure forces them to respond. That’s where experienced product liability lawyers can help push your faulty product claim forward.
Faulty products and the law: What you need to know
Key laws supporting your product liability claim include:
- Consumer Protection Act 1987
- Sale of Goods Act 1979
- Consumer Rights Act 2015
These laws ensure companies are held accountable for faulty product injuries and unsafe goods.
Final thoughts
If a product caused harm, you are not overreacting. You have the right to pursue faulty product injury claims, allergic reaction claims, or wider product liability claims. You can also use our claim value estimator to understand what your claim may be worth.
This is not just about compensation; it is about accountability. With no win no fee, you can start your claim without financial risk.
Start your claim today
If you’ve suffered a faulty product injury, you may be eligible to start a claim today.
With support from experienced product liability solicitors, you can turn a negative experience into a successful claim.
FAQs
Call 0800 970 2727or request a free call-back to begin your claim.
1. What is a faulty product injury claim?
A faulty product injury claim allows you to seek compensation if a defective or unsafe product causes harm.
2. Can I make an allergic reaction claim for skincare products?
Yes, you can claim compensation if a product caused an allergic reaction because of undisclosed ingredients or impurities.
3. How much compensation can I get for a faulty product injury?
The amount depends on the severity of your injury, the medical treatment required, and financial losses. Faulty product compensation can range from hundreds to thousands of pounds in more serious cases.
4. Do I need a lawyer for a product liability claim?
Although not mandatory, experienced product liability solicitors can increase your chances of success and ensure fair compensation.
5. How long do I have to make a faulty product injury claim?
In the UK, you typically have three years from the date of the injury to make a faulty product injury claim or product